General Terms and Conditions Able Education Retreats and Medical Treatment Programs

 

GENERAL TERMS AND CONDITIONS ABLE EDUCATION RETREATS & MEDICAL TREATMENT PROGRAMS

By checking the box before checkout, the participant agrees to the General Terms and Conditions. The participant is responsible for a valid passport or ID card, ensuring it remains valid for two months after returning to the Netherlands. Payment for the course, treatment program, or retreat must be made within two weeks of registration. Registration is final upon payment of the invoice. If payment is not made on time, Able reserves the right to cancel the reservation and offer the spot to someone else. If participants withdraw (due to illness or personal circumstances), they are entitled to a refund of part of the participation fee:

  • Three months before the program start: 50% refund of participation costs.
  • Two months before the program start: 25% refund of participation costs.
  • One month before the program start: no refund of participation costs.

If the participant cannot attend the course, treatment program, or retreat, substitution is allowed, provided the replacement participant's details are provided to Able at least one month before the start.

For programs abroad, participants are responsible for obtaining appropriate travel insurance that covers accidents, injuries, disability, death, damage to third parties, loss of property, and possibly cancellation. Able reserves the right to cancel a course, treatment program, or retreat if there are valid reasons, including insufficient participants or force majeure. In case of cancellation by Able, participants are entitled to a full refund of the participation fee. The participant is not entitled to any other compensation or damages.

LIABILITY

Able will ensure a proper and orderly course of the continuing education, treatment program, or retreat. Participation is entirely at the participant's own risk. Able is not liable for injury or damage of any kind as a result of the stay and/or activities of the participant, nor for loss or damage to property.

HOUSE RULES

Respect for every individual, regardless of religion, beliefs, orientation, gender, or development, is a core value within Able. Able treats all participants with respect and expects participants to show the same to each other.

Able carefully selects its locations to provide participants with a safe and comfortable environment. Treat the location and surroundings with care, as you would your own home. Together, we maintain its beauty and charm. In the event of damage caused by a participant, the costs will be charged to that participant. If you have any questions or concerns about our terms and conditions, feel free to contact us via email: info@able.healthcare.

PRIVACY POLICY

Able, located at Johannes van der Waalsstraat 51h, 1098 PE in Amsterdam, is responsible for processing personal data as outlined in this privacy statement.

Able processes personal data you have provided for our services and/or because you have provided it directly to us. The personal data we process includes:

  • First and last name
  • Passport or ID (only if we book tickets for the participant)
  • Address
  • Phone number (including emergency contact)
  • Email address
  • Function & institution where you work
  • Other personal data you actively provide via email or phone
  • Activity data on our website

Purpose of processing personal data Able processes personal data for the following purposes:

  • Handling your payment
  • Sending emails, newsletters, and/or automated communications
  • To contact you if necessary to carry out our services
  • To allow you to register for our services
  • Passport or ID for booking flights in the participant's name
  • Sending information about new developments in healthcare or event activities

Automated decision-making Able does not make decisions based solely on automated processing that could have significant consequences for individuals.

Data retention Able does not retain personal data longer than necessary to achieve the purposes for which the data was collected. We retain the following data for administrative reasons for 5 years:

  • Name, address, email, and other provided information

Sharing personal data with third parties Able does not sell or share your data with third parties unless required for the execution of our agreement with you or to comply with legal obligations (e.g., tax authorities). Consent will be specifically requested if medical records need to be accessed by the medical team.

Cookies Able uses only technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. Cookies are small text files stored on your device during your first visit to our website. These cookies help the website function properly and improve user experience. You can disable cookies in your browser settings.

Viewing, correcting, or deleting data You have the right to view, correct, or delete your personal data. You may also withdraw your consent for data processing or object to how Able processes your data. You can request a copy of your personal data to be sent to you or another organization. Send such requests to info@able.healthcare.

To verify your request, please include a copy of your ID, with your photo, MRZ (machine-readable zone), passport number, and BSN blacked out to protect your privacy. Able will respond within four weeks. You also have the right to file a complaint with the Dutch Data Protection Authority at https://autoriteitpersoonsgegevens.nl/en.

Data security Able takes appropriate measures to prevent misuse, loss, unauthorized access, or modification of your data. If you believe your data is not secure or there are signs of misuse, contact us at info@able.healthcare.